Users of WhatsApp for Android are apparently losing their media content. Any users have been impacted by the issue, which appears to have arisen as a result of recent WhatsApp updates. Users of WhatsApp for Android version 126.96.36.199 as well as 188.8.131.52 have been affected.
The problem has also been recorded by several users of the most recent version. About the fact that the instant messaging service has yet to recognize the issue and offer a solution, there is an easy workaround to restore your media content.
On the most recent WhatsApp for Android models, some users stated that they couldn’t find their media material, such as images and videos. The material, on the other hand, was on their phones and accessible via the photo gallery.
If you are one of the users who has been impacted by the missing media problem on WhatsApp, you can restore your media content by following a few simple measures.
How to resolve the issue of missed media on WhatsApp for Android.
However, users are advised to back up their chats before starting the process.
- Close WhatsApp and clear the cache on your handset to ensure that it is not working in the background.
- Go to WhatsApp > Media in your phone’s native file manager.
- Now, navigate to Android > Media > com.whatsapp > WhatsApp > Media and copy the content from the Media folder. Please keep in mind that you just need to transfer the media folder’s material, not the whole folder.
- You must still wait until all of the material has been transferred to the destination folder. Then, launch the WhatsApp application.
Following the steps above, you’ll be able to see your media material on WhatsApp again.
You should wait for WhatsApp to release an update that solves the issue if you don’t want to go the manual route. The upgrade will automatically transfer content from the old folder to the new one.