Why Is My Phone Not Charging? How to fix it

Our cellphones have evolved into crucial communication, entertainment, and productivity tools. As a result, when we meet the annoying problem of a phone not charging, we move on to the question, Why Is My Phone Not Charging?. The good news is that this problem is frequently resolvable, and with some troubleshooting, you may restore your phone’s battery health. In this comprehensive article, we will look at the numerous reasons why your phone may not be charging and offer practical solutions to the problem.

1. Faulty Charging Cable and Adapter

One of the most common reasons for a phone not charging is a faulty charging cable or adapter. Over time, cables can become damaged or frayed, leading to a poor connection. To troubleshoot this issue, try using a different cable and adapter to charge your phone. If your phone starts charging with a different set, it’s time to replace your old cable and adapter.

2. Dirty or Damaged Charging Port

A dirty or damaged charging port can prevent your phone from charging properly. Dust, lint, and debris can accumulate in the port, inhibiting a solid connection between the cable and your phone. To clean the charging port, use a soft brush or compressed air to remove any particles gently. If there’s visible damage to the port, it may need professional repair.

3. Battery Drain and Deep Discharge

Sometimes, a phone appears not to charge because the battery has drained completely, causing a deep discharge state. In such cases, you may need to leave your phone connected to a charger for an extended period (e.g., 15-30 minutes) before it displays any signs of life. If this doesn’t work, you may have a failing battery that requires replacement.

4. Software Glitches

Software glitches can occasionally cause charging problems. Restart your phone to clear any temporary issues. If the problem persists, try booting your phone into safe mode to rule out any third-party apps interfering with the charging process. If this solves the issue, consider uninstalling recently installed apps or performing a factory reset if necessary.

5. Overheating

Overheating can also impact a phone’s charging ability. If your phone gets excessively hot while charging, it might stop charging to prevent damage to the battery. Ensure you’re using a charger and cable that are compatible with your device and avoid using your phone while it’s charging to reduce heat generation.

6. Battery or Hardware Issues

If none of the above solutions work, you might be dealing with a more serious battery or hardware problem. A damaged battery, charging circuit, or other internal components could be the root cause. In such cases, it’s best to consult a professional technician or the phone’s manufacturer for a diagnosis and potential repair or replacement.

7. Firmware and System Updates

Regularly updating your phone’s firmware and software is crucial for optimal performance. Outdated software can lead to various issues, including charging problems. Check for any available updates in your phone’s settings and install them if necessary.

For wireless charging phones?

However if your problem isn’t specific to the one above and you’re making use of wireless chargers and your wireless charging phone isn’t charging? we’ll explore the common issues that can hinder wireless charging and provide troubleshooting tips to help you get your phone back to wireless charging bliss.

Check the Charging Pad

Before assuming your wireless charging phone is at fault, make sure the charging pad or dock is working correctly. Ensure it’s plugged in and receiving power. Sometimes, a simple restart of the charging pad can solve minor issues.

Placement Matters

Wireless charging relies on precise alignment between the charging coils in the phone and the charging pad. Ensure your phone is correctly placed on the charging pad. You may need to adjust its position slightly to find the sweet spot.

Remove Obstacles

Any physical obstructions between your phone and the charging pad can interfere with wireless charging. Remove cases, metal objects, or any foreign materials between the phone and the charger to ensure a clear connection.

Check for Compatibility

Not all wireless chargers are created equal. Ensure that the wireless charger you’re using is compatible with your phone’s wireless charging standard (e.g., Qi). Some chargers may not work with certain phone models or may require specific adapters.

Reboot Your Phone

Sometimes, a simple reboot can resolve software glitches that may be preventing your wireless charging phone from working correctly. Restart your phone and try placing it on the charger again.

Clean Your Phone and Charger

Dust and debris on the back of your phone or the charging pad can interfere with wireless charging. Clean both the phone and charger with a soft, lint-free cloth to ensure a clean connection.

Further Recommendations by wexphone tech agents.

Test with Another Charger

To rule out a defective charging pad or phone, try using a different wireless charger if available. If your phone charges on a different charger, the original charger might be faulty.

Examine for Physical Damage

Inspect your wireless charging phone for any physical damage, especially to the wireless charging coil or the phone’s back panel. Any damage to these components may prevent wireless charging.

Visit a Professional

If none of the above solutions work, it’s possible that your phone’s wireless charging components or the charging coil itself may be damaged. In such cases, it’s best to seek assistance from a professional technician or contact the phone’s manufacturer for further diagnosis and repair options.


It can be a frustrating experience when your phone isn’t charging, but don’t give up. Many common problems can be remedied by doing easy troubleshooting actions such as checking your charging cable, cleaning the charging port, and ensuring your phone’s software is up-to-date. If you’ve tried all of these alternatives and your phone still won’t charge, it’s time to seek professional help.

Remember that prevention is essential for avoiding charging issues in the first place. Take care of your charging cable and port, prevent exposing your phone to extreme temperatures, and keep the software on your device up-to-date. You can help ensure that your phone stays charged and ready for anything you need it for in your everyday life by following these tips.

Who is this guide for?

However, this troubleshooting guide can be applied to various smartphone brands that support wireless and wired charging. Below is a list of popular smartphone brands that users may have and to which the guide can be relevant:

  1. Apple (iPhone series)
  2. Samsung (Galaxy series)
  3. Google (Pixel series)
  4. Huawei (Mate and P series)
  5. OnePlus
  6. Xiaomi (Mi, Poco and Redmi series)
  7. Oppo
  8. Vivo
  9. Tecno Mobile
  10. Infinix Phones
  11. LG
  12. Sony
  13. Motorola
  14. Nokia (HMD Global)
  15. ASUS
  16. HTC
  17. BlackBerry (TCL Communication)